Home Care FAQ
Please reach us at hannah@royalcityhomecare.ca if you cannot find an answer to your question.
Yes, all our caregivers are thoroughly vetted, undergo background checks, and are bonded and insured for your peace of mind.
Our rates are customized based on the level of care required, the number of hours of service, and the specific services needed. Please contact us for a personalized quote.
We offer flexible scheduling options to accommodate your needs, including hourly, daily, weekly, and live-in care.
We have a detailed emergency response plan, and all our caregivers are trained to handle emergencies appropriately. This plan will be discussed with you in detail upon hiring.
We have a team of qualified caregivers available to cover absences to ensure seamless service.
Cleaning FAQ
We offer a range of cleaning services to meet your needs, including but not limited to: general house cleaning, deep cleaning, move-in/move-out cleaning, kitchen and bathroom cleaning, window cleaning, and organization services. We are happy to customize a cleaning plan based on your specific requirements and budget.
We use high-quality, eco-friendly cleaning products that are safe for your family and pets. We are happy to discuss specific product allergies or sensitivities. If you prefer, we can happily use your own cleaning supplies.
Our prices vary depending on the size of your home, the type of cleaning required, and the frequency of service. We offer competitive rates and would be happy to provide you with a personalized quote after discussing your needs. Please contact us for a free quote.
You can book a cleaning service by calling us at 226-500-0028, emailing us at hannah@royalcityhomecare.ca, or filling out the contact form on our website.